Refund Policy
We aim to ensure customer satisfaction with every purchase.
1. Return Period
Items may be returned within 14 days of delivery.
2. Return Conditions
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- Items must be unworn, unwashed, and in original condition
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- Tags must be attached
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- Proof of purchase is required
3. Non-Returnable Items
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- Final sale or clearance items
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- Items showing signs of wear
4. Refund Process
Approved refunds will be processed within 5–10 business days to the original payment method. The return address will be provided upon request after confirmation with our customer support team. Customers must contact us before sending any returns.
5. Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
6. Size or Fit Issues
Customers are encouraged to review size charts carefully before purchasing, as we are not responsible for sizing discrepancies.
7. Return Address
Returns must be sent to the following address:CROVANT LTD – Returns Department：32 ISMAILIA ROAD LONDON ENGLAND E7 9PH
8. Contact Information
Before returning any item, customers must contact our customer support team for return authorization.
Email: Crovant-service@outlook.com
